Stakeholder Engagement

The Kirin Group believes that our relationships with six stakeholders through our business are important to realize CSV (Creating Shared Value), which is our most important management policy.

	Key issues/values to be co-created	Main departments involved	Main means of engagement
Customers	We will use our technological expertise in manufacturing to pursue high quality and meet customers' expectations, bringing well-being. pleasure, and comfort to people's lives everywhere through the joy of food and well-being.	Corporate Communications Department (including Customer Service Center), CSV Strategy Department, Quality Assurance Department, Health Science Business Department, operating companies	Public relations activities (company website・ SNS・factory tours・ Media Relations), Customer Service Center (response to inquiries), Various events, Quality assurance, Production activities, Sales activities.
Shareholders and investors	To further strengthen corporate governance and increase corporate value over the medium to long term, we will enhance disclosure of information and engage in constructive, two-way communication.	Corporate Communications Department, CSV Strategy Department, People & Culture Department (including Secretary Section), Finance Departmen (including IR section), Legal Department, Procurement Department	Integrated Report Company Website, Environmental reports, Dialogues with ESG evaluation organizations Financial Results Briefings, Investor Briefings, General Meeting of Shareholders.
The environment	Working together with customers and the other stakeholders, the Company shall bring joy to society and pass the world on the next generations by creating positive benefits for nature and people.	CSV Strategy Department, operating companies	Participation in various initiatives
Business partners	Through fair transactions, we will build relationships of mutual trust with all business partners toward the creation of a sustainable society and offer better products and services to our customers.	CSV Strategy Department, People & Culture Department, Legal Department, Procurement Department, operating companie	Supplier engagement, Supplier hotline, supplier briefings, Procurement activities, Sales activities.
Communities	We will treasure the local communities that support our business activities and contribute to their healthy and sustainable growth.	CSV Strategy Department, Strategic Marketing Department, Procurement Department, operating companie	Social Contribution Activities,Engagement with rights holders on human rights, grievance mechanisms (hotline contact from all stakeholders), Procurement Activities, Community Support Activities in Busines, Sales Activities.
Employees	We will foster an organizational culture where a diversity of people can enjoy working, feel that they are experiencing human growth through their jobs, and take on the challenge of innovation.	Corporate Communications Department, People & Culture Department, operating companies	Information sharing through the internal information intranet,Various training programs, Engagement surveys, Internal commendation system, Hotline, Labor-management consultations, etc.